September 18th 2007 09:15 am
Return Phone Calls (and emails)
Always return calls as soon as possible, starting with the worst ones first. It is amazing how many creditors, irate family members and people on deadlines just need to know you will return their calls. Remember, when you return someone’s call quickly, you are instantly higher on their respect list because everyone else procrastinates. We live in a society with a very short attention span and the person who responds more quickly will be more successful. Those who hesitate or put things off will be lost in the shuffle.
And, if you’re competing for someone’s business, a fast response can mean getting the business. In many cases even a higher quote that is turned around quickly is preferable to a cheap quote that shows up weeks later. As the cliche goes, time is money, and a fast response is a positive indicator of how your business relationship will develop.
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